Insights News

Argento’s Skool Community

In the past year, our team took a deep dive into digital tools and how they can better serve businesses. This wasn’t just about getting to grips with the latest software or gadgets; it was about understanding the real, on-the-ground needs of businesses today. From strategic planning to choosing the right tech, from finding the right team members to simply making more time in the day, we realized the breadth of support that business owners are looking for.

Our project taught us a lot. But as it came to an end, we faced a new challenge: How do we continue to support our clients? How do we keep the valuable conversations going and, more importantly, how can we encourage our clients to share their experiences with one another? It became clear that the next step was to create a space for this ongoing dialogue and exchange—a community platform designed for business owners.

The Need for a Dedicated Space

Business owners are often islands unto themselves, navigating challenges in isolation. Yet, every business faces similar hurdles. The knowledge one person gains from overcoming a particular challenge could be invaluable to another. Recognizing this, we saw the potential for a community platform where business owners could come together to share insights, ask questions, and offer support.

Our Approach

Our journey in creating this platform was guided by simplicity. We wanted to strip away the complexity often associated with digital tools and create a straightforward, accessible space where business owners could find exactly what they needed. This meant curating content specifically targeted to the challenges and questions our clients face, making it easier for them to get actionable advice and real solutions.

What Business Owners Need

From our experience, we identified several key areas where business owners most often seek help:

  • Strategic Planning: Understanding how to plan for growth, scale operations, and adapt to changing markets is crucial for long-term success.
  • Technology Adoption: Knowing which technologies can streamline operations, enhance customer experiences, and boost productivity is a game-changer.
  • Talent Acquisition: Finding and retaining the right team members is essential for any business looking to thrive.
  • Time Management: Learning how to efficiently manage time can significantly impact a business owner’s ability to focus on strategic tasks.
  • Peer Support: Having a network of peers to turn to for advice, support, or simply to share experiences can make the entrepreneurial journey less lonely and more manageable.

The Value of Sharing Experiences

The true value of our platform lies in the exchange of experiences. It’s not just about accessing expert advice (though that’s certainly a part of it); it’s about business owners connecting with peers who have faced similar challenges, sharing stories of failures and successes, and learning from each other. This peer-to-peer interaction enriches the platform, making it a dynamic resource that grows and evolves with its members.

Keeping It Simple

In designing the platform, we prioritized ease of use. We understand that business owners are short on time and need to be able to find answers quickly. The platform is organized to make navigating through different topics straightforward, with clear categories and a search function that helps users find exactly what they’re looking for.

Continuous Learning

Another key aspect of the platform is its focus on continuous learning. The business landscape is always changing, and staying ahead means being willing to learn and adapt. Our platform offers a range of resources, from articles and webinars to workshops, all designed to keep business owners informed and ready to tackle new challenges.

A Community of Support

Perhaps the most significant aspect of the platform is the sense of community it fosters. Running a business can be isolating, but it doesn’t have to be. Our platform offers a space for business owners to connect, share, and grow together. It’s a place where questions are encouraged, challenges are shared, and successes are celebrated.

Looking Forward

As we move forward, our goal is to continue enriching the platform, making it an ever-more valuable resource for business owners. We’re committed to listening to our community, understanding their needs, and adapting our offerings to serve them better.

We believe that by coming together, sharing experiences, and supporting one another, business owners can overcome the challenges they face and find greater success. Our community platform is designed to facilitate this exchange, offering a space where business owners can find not just answers, but also inspiration and camaraderie.

If you’re interested in being part of this community, learning from others, and sharing your own experiences, we invite you to click here to submit a request to join. This platform is more than just a collection of resources; it’s a community of business owners committed to supporting each other and growing together.

Insights News

How to Prepare for Economic Challenges: A Case Study on Securing $15K Grants and $100K 0% Interest Loans for Our Client

How I helped our client prepare for oncoming economic challenges while getting them access to a $15k grant and $100k 0% interest loan.

Let’s face it – the economic landscape has changed on so many levels.  Now more than ever, business owners need to pay close attention to what they are focusing on.

In this blog post, I’m going to highlight how I helped our client overcome staffing issues, keep up with the latest technology, and access a $100,000 interest-free loan.  And as a bonus, they got a 90% discount on this service by taking advantage of a limited-time $15k Canadian Government grant.

Top 3 challenges our client faced:

  1. Difficulty in retaining and hiring skilled staff
  2. Keeping up with the latest technology
  3. Increased interest rates and cash flow

Difficulty in retaining skilled staff:

Like most business owners these days, the number one challenge was staffing.  The market has never been more competitive.  Headhunters were messaging key staff members providing competitive benefits, salaries, and bonuses, promising better “work-life balance,” and it was a battle to keep their staff engaged.

During our assessment, we found out the following was lacking a process for HR.  Without scheduling regular 1:1’s with direct reports, there was a disconnect between minimum/maximum expected outcomes, how valuable those outcomes were, misalignment and lack of clear performance goals, and trust.  Ultimately boiled down to poor communication.  Work hours were fixed, which led to disengagement and burnout.  There was little to no career development or professional development offered or incentivized to those interested in developing their skillset.  And above all, the company wasn’t big enough to hire its own HR manager and oversee these crucial aspects of the business.

Keeping up with the latest technology:

“You don’t know what you don’t know.”  I keep hearing this a lot from our clients.  Especially when it comes to technology.  With rapid advancements in applications for all parts of a business, we found key areas where I was able to help our client keep up with the pace.


First and foremost, people are your greatest asset. I helped our client identify an HR platform that would help them with their #1 challenge – retaining key staff and developing talent density.

Under this platform, we achieved the following.

  • Automated 1:1 meetings with direct reports. 
  • Place to store all key data related to performance, expected minimum/maximum outcomes, and goal setting.
  • Helped align the team on their progress as professionals.    
  • Framework to standardize 1:1s to make them meaningful, actionable, and consistent.
  • Recognition of individual strengths and being able to lean into everyone’s unique abilities.

Best of all, they were able to implement this without having to hire a full-time HR manager since given the size of the company they weren’t quite ready for that yet.  Overall, these changes led to higher team engagement, retention, and performance.


Secondly, our client was missing a platform to track leads, sales, conversions, and gather feedback from clients.

How I helped.

  • Identify a CRM that would help manage the pipeline and various stages their prospects went through.
  • Track communications between prospects and salespeople.
  • Engage clients in post-work completion feedback surveys.
  • Automation to reduce manual entries.
  • Highlight the benefits of email marketing and automations to do so.
  • Show how Zapier could connect their project management application to sales CRM (reduce double data entry).

With my help, we were able to show our client what other businesses were doing to automate sales and marketing.  We introduced powerful automation that helped reduce manual data entry between prospects and clients and helped their sales team stay top of mind on their leads and audience.  Not only that, but we also introduced automated forms that would gather client feedback on work completion that would help our client improve their service by incorporating that feedback.  This led to an overall better client experience.

Increased interest rates and cash flow:

Prime interest rates recently hit 7.2%, with signs that they may keep going up.  Business cash loans are upwards of 12%.  I helped our client get access to $100,000 at 0% interest through the digital adoption program.  This boosted cash flow and was aided to help with the implementation of tools that automated key functions of their business, benefiting them by retaining key staff and improving their overall sales process and service delivery.

I helped our client get a $15,000 grant which covered 90% of the cost of our service.  At the end of the day, our client only had to pay $1,669 for 8 weeks of our advisory services.

To this day, we have a 100% success rate helping clients like this access this grant and loan.

They were able to get a full 360-degree assessment of their business, where we uncovered the constraints that were holding their business back.

We created a strategy for implementing new tech tools that would solve those constraints and allow them to focus on increasing the talent density of the team while increasing sales and improving their service.  And we still work with them to this day to help implement and improve upon the solutions in their plans.

If you’re ready to make a change too, email me at and I’ll show you exactly how what we did for this client can be tailored to help you and your business succeed.

Insights News

The Power of a Good Business Advisor

The Importance of a Business Advisor

Just like a superhero needs a trusty sidekick and an athlete needs a coach, a thriving business requires the guidance of a skilled business advisor. As a business owner, you’re likely familiar with juggling a plethora of roles and responsibilities. You’re the idea generator, the decision-maker, the problem-solver, and frequently, the support system for your team. It’s an exciting adventure, but it can also be quite taxing. It’s okay to feel this way. Running a business is not a solo endeavor, and it’s completely fine to ask for help. This is where a proficient business advisor steps in.

The Role of a Business Advisor

A business advisor is more than just a person who tells you what to do. They serve as a guiding light, assisting you through the complex journey of entrepreneurship. They bring a new perspective, challenging you to think differently, and inspiring you to aim higher. Their role isn’t to dictate but to collaborate with you, crafting strategies specific to your business’s unique needs.

Traits of a Good Business Advisor

What sets a good business advisor apart is humility. Nobody knows everything, and a great advisor isn’t afraid to admit when they don’t have all the answers. They don’t feign knowledge. Instead, they ask insightful questions that stimulate your thinking and allow you to view situations from a different perspective. This humble approach spurs creativity and innovation, propelling you towards success.

The Knowledge of a Business Advisor

Business advisors are avid learners. Their thirst for knowledge is never quenched, and they’re always eager to learn something new. They gather information from a wide array of resources, enriching their understanding and bringing varied insights to your business. This extensive knowledge empowers them to offer you valuable advice, helping you make informed decisions that advance your business.

Experience and Accountability

Successful advisors have usually experienced what you’re going through. They didn’t begin their careers as advisors but have accumulated a wealth of experience in diverse fields. This experience, combined with their advisory skills, provides them with a deeper understanding of the challenges you face. They can empathize with your struggles and provide practical, tested solutions.

Moreover, business advisors are partners in accountability. They walk alongside you, holding you accountable for your decisions and actions. This accountability extends both ways. They too hold themselves accountable, ensuring they deliver on their promises and provide you with the best service possible.

The Educational Aspect

Education is another distinguishing feature of a good advisor. They promote continuous learning and often recommend educational resources to widen your knowledge. They understand that in the fast-paced business landscape, staying ahead requires constant learning. Their aim is to equip you with the knowledge and skills to not just survive but thrive.

Mutual Success

In conclusion, the success of a business advisor is linked with your success. Their business model is aimed towards mutual success. They don’t just work for you; they work with you. As your business grows and prospers, so do they. This symbiotic relationship motivates them to go the extra mile, helping you achieve your business goals.

The Journey with a Business Advisor

If you’re a business owner feeling overwhelmed or merely seeking a fresh perspective, consider bringing a business advisor on board. They will provide you with invaluable insights, challenge your thought process, and steer you towards your goals. Remember, asking for help isn’t a sign of weakness; it’s a stride towards success.

Making the Right Decision

Choosing a business advisor is a significant decision that can greatly influence your business’s trajectory. But don’t let this intimidate you. Instead, view it as an opportunity. An opportunity to gain a partner who is as committed to your success as you are. An opportunity to learn, grow, and reach new heights.

The Journey of Running a Business

Running a business is a journey filled with challenges, opportunities, and rewarding moments. You’re the captain of your ship, but even the most experienced captains need a dependable compass. A business advisor is that compass, guiding you through the turbulent seas of business, leading you towards your goals.

Take the First Step

Don’t wait. Take the first step towards a brighter future for your business. Reach out to a business advisor today and discover the impact they can make. Embark on this journey with an advisor by your side, and watch as your business scales new heights. Your success story is waiting to be written, and a business advisor could be the key to the next exciting chapter.

Final Thoughts

In the end, remember this: your business’s success is your advisor’s success. You’re in this journey together, every step of the way. So, take a leap of faith, choose a business advisor, and embrace the journey towards success. Because, in business and in life, it’s not just about the destination; it’s about the journey and the people who help us along the way.

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Why do you need Strategic Business Planning?

Why do you need Strategic Business Planning?

One of the most significant challenges businesses faces is the need for more information. The lack of information can lead to missed opportunities, costly mistakes, and a failure to stay competitive. As a business owner, seeking out and accessing accurate information to make informed decisions and avoid these pitfalls is essential. Unfortunately, the most expensive thing that businesses pay for is the information they should know but don’t.

Strategic business planning helps businesses to stay prepared and make informed decisions. It involves conducting research, analyzing data, and making enlightened decisions about the company’s future. By incorporating strategic planning into the business, owners, and managers can stay knowledgeable about market changes, consumer behavior changes, and other factors that can impact the business’s success. This helps ensure that the company is well-positioned to take advantage of opportunities for growth and expansion.

Incorporating strategic planning into a business can also ensure that the business has a clear vision and mission. A well-constructed strategic plan provides a clear overview of the business, its goals, and the strategies for achieving those goals. This clarity is crucial for attracting investment and securing funding, as it provides investors with a clear understanding of the business and its plans.

One of the critical components of strategic business planning is conducting market research. Market research provides valuable insights into the target market, competition, and industry trends. This information can help businesses to identify opportunities for growth and expansion and to develop strategies for capitalizing on those opportunities. Market research can also help companies to understand the needs and preferences of their target market, which can inform the marketing and sales strategies of the business.

Another critical component of strategic business planning is financial planning. Financial planning involves developing a budget, cash flow projections, and a break-even analysis. This information is crucial for determining the business’s economic viability and the resources required to achieve the goals and objectives. Financial planning is also critical for securing investment and funding, as it provides investors with a clear understanding of the financial needs of the business and the potential returns on investment.

In conclusion, strategic business planning is vital to running a successful business. It provides a framework for making informed decisions, helps companies to stay informed about changes in the market and other factors that can impact their success, and helps to mitigate the risks associated with the lack of information. By incorporating strategic planning into their business, business owners can increase their chances of success, avoid costly mistakes, and secure investment and funding to support their growth and expansion.

The digital adoption program is helpful for strategic planning because it provides businesses with the resources and support they need to effectively adopt and integrate digital technologies into their operations. Doing so can help businesses to enhance their competitiveness, improve their efficiency and productivity, and achieve their goals and objectives.

Here are some key reasons why the digital adoption program is helpful for strategic planning:

  1. Access to Digital Technologies: The digital adoption program provides businesses with access to the latest digital technologies and tools. This can help businesses to stay ahead of the curve and remain competitive in the digital marketplace.
  2. Training and Support: The program provides businesses with training and support to help them understand the benefits of digital technologies and how to incorporate them into their operations. This can help businesses to identify the most appropriate digital technologies and tools for their needs and develop strategies for implementing those technologies in a way that enhances their competitiveness and success.
  3. Expert Advice and Guidance: The digital adoption program provides businesses with access to a network of experts and advisors who can help them understand the latest trends and developments in digital technology and identify the best strategies for adopting and integrating those technologies into their operations.
  4. Financial Support: The program provides financial support to help businesses overcome financial barriers to adopting digital technologies and invest in the tools and resources they need to be successful in the digital marketplace.  The government will cover 90% of the cost of your business plan for up to $15,000 and get you access to $100,000 in the form a 0% interest 5-year loan.
  5. Improved Efficiency and Productivity: By adopting digital technologies, businesses can improve their efficiency and productivity, allowing them to achieve their goals and objectives more quickly and effectively.

Contact Argento CPA today if you need help with strategic planning. We are experts when it comes to combining digital adoption with business planning and will show you how to get access to government funding.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.


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Effective Leadership

Effective Leadership

Effective leadership is the cornerstone of any successful organization. A good leader sets the direction, inspires others, builds trust, adapts to change, and creates a positive work culture. In this blog, we’ll explore what it takes to be an effective leader and the key traits of a great leader.

Vision and Strategy

Influential leaders have a clear vision and strategy for their organization. They can articulate where they want the organization to go and how they plan. A good leader can communicate this vision to their team members and inspire them to work towards achieving it. This requires a deep understanding of the organization’s strengths, weaknesses, and opportunities and a keen sense of the market and industry trends.

Inspiring Others

Great leaders can inspire and motivate their team members. They lead by example, modeling the behaviors they want to see in their team members. They can connect with their team members personally, building relationships based on trust, respect, and mutual understanding. They can also create a culture of excellence where team members feel empowered to take risks, share their ideas, and work towards achieving common goals.

Building Trust

Trust is the foundation of any successful organization. Effective leaders prioritize honesty, transparency, and accountability. They communicate openly and honestly with their team members, customers, and stakeholders, even when the news is terrible. They take responsibility for their mistakes and work to rectify them. They also create a culture of trust by empowering their team members to take ownership of their work, providing them with the resources and support they need to succeed.

Adapting to Change

In today’s fast-paced business environment, organizations need leaders who can adapt to change and make tough decisions when necessary. Effective leaders can stay abreast of market and industry trends and adjust their strategies accordingly. They can also navigate through times of uncertainty and change, inspiring confidence in their team members even when the future is unclear.

Creating a Positive Culture

Great leaders create a positive work environment where team members feel valued, respected, and empowered to speak up and share their ideas. They prioritize diversity, equity, and inclusion, recognizing that a diverse team is more robust. They also create opportunities for growth and development, providing their team members with the training and resources they need to succeed.

Effective leadership is essential for achieving organizational success. Great leaders have a clear vision and strategy, inspire and motivate their team members, build trust, adapt to change, and create a positive work culture. By prioritizing these traits, leaders can create organizations that are successful, innovative, and adaptable to change.

Effective leadership has a significant impact on company processes. When effective leaders lead an organization, it creates a culture of excellence. Team members are empowered to take ownership of their work and work towards achieving common goals. This, in turn, leads to several benefits for company processes:

Improved Decision Making

Effective leaders can make sound decisions that are in the organization’s best interest. They deeply understand the organization’s strengths, weaknesses, and opportunities, and can make decisions based on data and analysis. This improves the quality of decision-making across the organization, leading to better outcomes for company processes.

Increased Efficiency

When team members are empowered to take ownership of their work, they can work more efficiently. Effective leaders create an environment where team members can focus on their work without unnecessary distractions or obstacles. This leads to increased productivity and efficiency across company processes.

Better Communication

Effective leaders prioritize communication, both within the organization and with external stakeholders. They ensure that team members have the information and resources they need to do their jobs effectively. This leads to better collaboration and coordination across company processes, improving overall efficiency and effectiveness.

Innovation and never-ending improvement

Effective leaders create a culture of innovation and never-ending improvement, encouraging team members to take risks and share their ideas. This leads to developing new and innovative products, services, and processes that can drive the organization forward. Another word for this is Kaizen.

Kaizen is a Japanese term that means “continuous improvement.” Its philosophy focuses on making minor, incremental improvements in processes and systems over time to achieve long-term, sustainable improvements in quality, efficiency, and effectiveness.

Kaizen emphasizes the importance of involving everyone in the organization in the improvement process, from the CEO to the frontline workers. It also highlights the importance of collecting and analyzing data to identify improvement opportunities.

Kaizen involves several vital principles, including:

Continuous Improvement: Kaizen is a never-ending improvement process where small, incremental changes are made over time.

Respect for People: Kaizen recognizes that people are the most important asset of an organization and that their ideas and input are critical for improvement.

Elimination of Waste: Kaizen aims to eliminate all its forms, including defects, overproduction, waiting, unnecessary motion, excess inventory, overprocessing, and unused talent.

Standardization: Kaizen promotes the development of standardized processes that are repeatable and reliable, which helps to reduce errors and improve quality.

Continuous Learning: Kaizen encourages a culture of continuous learning, where team members are constantly seeking new knowledge and skills to improve their work.

Overall, Kaizen is a powerful philosophy that has been embraced by organizations around the world to drive continuous improvement and achieve long-term success.

Contact Argento CPA today if you need help with leadership or optimizing your processes.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.


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Streamlining Business Operations: Apps Made Easy

As a busy entrepreneur or business owner, we know it can be a real challenge streamlining business operations with the seemingly endless number of applications and software tools available. With so many choices and so little time, it’s no wonder that finding the right solutions to streamline your business can feel like an overwhelming task. But fear not! We’re here to help you navigate through the noise and find the perfect applications to optimize your operations.

One key aspect to consider when selecting applications is to look for those with strong integration capabilities. In other words, find programs that play well with others. This is crucial because, when your applications can “talk” to each other, it becomes much easier to streamline your operations and maximize efficiency.

That’s where “no-code” automation software, like Zapier, comes into play. Zapier can connect different applications together, enabling them to communicate and share information without any coding knowledge required. We know, “no-code” programming might sound intimidating, but trust us, it’s actually quite simple for non-programmers to learn and use.

The beauty of “no-code” programming lies in its ability to save time and prevent the need to input the same data in multiple places, which is crucial when it comes to streamlining business operations. With just a few clicks, you can create automated workflows between your applications, letting them handle the tedious tasks while you focus on growing your business. Entrepreneurs everywhere are embracing these kinds of integrations, and for a good reason – they make life so much easier.

So, how do you go about choosing the right applications for your business? First and foremost, identify the specific business need that the application will address. This may seem obvious, but it’s essential to have a clear understanding of how the tool will fit into your current workflows and solve a particular problem or improve a process. This will help ensure that the application serves a valuable purpose and isn’t just a shiny new toy that ultimately goes unused.

One approach is to ask your peers in the industry or colleagues about the tools they use. Chances are, if an application has worked well for others in your field, it’ll be a good fit for you, too. Don’t forget that your employees can also be a valuable resource in this regard. They may have used different applications in previous roles, so tapping into their knowledge could lead you to discover some real hidden gems.

Another crucial step in selecting applications is to do your homework by reading application reviews and considering what other users are saying about the program. Look for trends in the feedback, both positive and negative, to help you determine whether a particular application is likely to meet your needs. Remember, no application is perfect, but by looking for those with consistently high ratings and positive reviews, you’ll be well on your way to finding the best fit for your business.

To ensure the application will fit into your current workflows, take the time to test it out thoroughly during any trial periods offered by the software provider. This will give you a better sense of how the application will work in practice and allow you to identify any potential issues or incompatibilities that may arise. It’s also a good idea to involve your team in this process, as they will be the ones using the application daily and can provide valuable insights into its usability and effectiveness.

When selecting applications, it’s also important to consider the level of support and training provided by the software vendor. Will they offer comprehensive training materials, webinars, or even one-on-one support to help you and your team get up to speed with the new tool? A strong support system can make a significant difference in the success of adopting a new application, so don’t overlook this crucial aspect.

We understand that many business owners feel behind the curve when it comes to adopting new technologies, but rest assured, the answers are easier to find than you might think. By asking the right people, familiarizing yourself with what to look for in applications, and prioritizing integrations, you’ll be well on your way to streamlining your business like a pro.

In conclusion, we empathize with the struggle of choosing the right applications when streamlining business operations, but remember that there’s a wealth of resources available to help guide you. Keep in mind the importance of applications that integrate well with others, and consider no-code automation software to connect your chosen tools seamlessly. Consult with colleagues, industry peers, and employees for their input on the best applications to use, and always take the time to read reviews and gather feedback from other users. By taking these steps, you’ll be better equipped to make informed decisions, ensuring your business runs smoothly and efficiently. Happy streamlining!

Contact Argento CPA today if you need help with the digital adoption program or optimizing your processes.  We are experts when it comes to digital adoption, including cloud accounting setup and IT initiatives.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.


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Becoming a Digital Advisor

Journey through the Digital Landscape: Chronicles of an IT Veteran Turned Digital Advisor

In my 25 years as an IT professional, I have traversed the diverse terrains of various industries, each with their unique challenges and opportunities. Each experience painted a vivid picture, reaffirming that people and processes are at the very heart of every business, with technology acting as the oil that keeps the cogs of commerce turning. As I embarked on a new adventure as a digital advisor, I began guiding businesses through the digital landscape, helping them overcome common hurdles and streamline their operations. Today, I would like to share with you my journey, and the bountiful benefits of cultivating digital adoption plans for businesses.

The Great Leap: Becoming a Digital Advisor

Becoming a digital advisor has been an exhilarating and rewarding quest. Much like a seasoned mountaineer, I found new purpose in guiding businesses on their treks through the digital realm, developing and implementing digital adoption plans that rejuvenate processes, systems, and addressing any crevices lurking within the organization. In a world where the digital horizon is ever-expanding, businesses must continually adapt to remain competitive and efficient. This is where the digital adoption plan becomes the beacon of hope.

The Roadblocks on the Path

As businesses meander through the winding path of commerce, they often encounter roadblocks, including the quest for the right people to join their ranks, ensuring the appropriate internal business processes are in place, and determining how to conquer their most significant challenges. Much like a trusty compass, the digital adoption program I provide helps business owners navigate these obstacles, setting their sights on their goals and laying the foundation for growth and prosperity.

The Map to Success: The Digital Adoption Plan

The digital adoption plan, the treasure map for businesses, is a comprehensive nine-week program that involves one to two-hour meetings per week. Throughout this expedition, I join my clients in the trenches, unearthing areas of improvement, analyzing existing processes, and charting strategic plans that seamlessly integrate modern technology into their business operations.

As we journey together, I ask thought-provoking questions that spark flashes of inspiration, leading business owners to newfound discoveries about their organization’s strengths and weaknesses. This collaborative approach ensures that the strategic plans we create are not only embraced but also tailored to the unique needs and objectives of each client.

Tales of Triumph and Success as a Digital Advisor

The stories shared by business owners who have embarked on this journey with me have been overwhelmingly positive. These trailblazers have expressed their gratitude for the insightful questions and the ideas they ignited, guiding them to focus on areas that demanded immediate attention. The strategic plans I have crafted for these businesses have set them on a path towards success, with tangible improvements in efficiency, productivity, and growth illuminating their way.

The Bounty of a Digital Adoption Plan

Embarking on the voyage towards a digital adoption plan offers a treasure trove of benefits for businesses:

  • Improved efficiency: Modernizing processes and systems can streamline operations, much like a well-oiled machine, reducing the time and resources required to complete tasks and meet objectives.
  • Enhanced decision-making: Akin to a spyglass revealing distant lands, a digital adoption plan can provide valuable insights that inform strategic decision-making by identifying weaknesses and areas for improvement.
  • Increased competitiveness: Staying current with the latest technology and industry best practices can give businesses a competitive edge, ensuring they stay ahead in the bustling marketplace.
  • Employee satisfaction: Adopting new technologies and refining processes can boost employee morale and productivity by providing them with the tools and resources they need to excel in their roles.
  • Scalability: A digital adoption plan can help businesses prepare for growth, ensuring they have the infrastructure and processes in place to expand smoothly and efficiently, much like a well-tended garden that flourishes with time.


In the ever-changing, technologically-driven world we live in, businesses must embrace the spirit of adaptation and evolution to remain competitive. As a digital advisor, I find my purpose in guiding businesses through these challenges, helping them harness the boundless potential of digital adoption. The plans I create are designed to be practical, actionable, and tailored to each client’s unique needs, like a bespoke suit that fits just right.

By modernizing processes and systems, businesses can enjoy a wealth of benefits, including increased efficiency, improved decision-making, and a solid foundation for future growth. With a carefully crafted digital adoption plan as their compass, businesses can navigate the shifting landscape with confidence, embarking on a journey of discovery, innovation, and success. So, as we venture forth into the digital frontier, let us embrace the spirit of adventure and remember that with the right guidance, the possibilities for success are as limitless as the stories we tell.


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Digital Adoption Plan

Digital Adoption Plan: A Business Advisory Program Funded by the Government

The Canadian Digital Adoption Plan (CDAP) is a business advisory program that is 90% funded by the government. Its primary goal is to help businesses identify their pain points and develop a strategy to address them. The program creates a roadmap with the company’s goals in mind and sets specific targets.

The CDAP is a straightforward and efficient program for business owners, requiring only one weekly meeting for nine weeks. This ensures that business owners are left with a clear roadmap for the future.

What’s the time commitment on CDAP?

Many business owners are concerned about the amount of work required to participate in the program. However, the CDAP is designed to alleviate business owners of this burden. Advisors assume the majority of the work and ensure that the process is as efficient as possible.

At the end of the program, business owners will have a clear roadmap that they can use to advance their companies. The roadmap will address the issues identified during the program and set specific targets for the business to achieve. This ensures that businesses can move forward with confidence and a clear plan.

One of the advantages of the CDAP is that it provides businesses with access to a 0% five-year loan of up to $100,000 from the Business Development Bank of Canada (BDC) once the plan has been approved. This loan can be used to implement the changes recommended in the roadmap, allowing businesses to make the necessary investments in their digital infrastructure.

A successful Digital Adoption Plan

The program’s success is dependent on businesses’ commitment to the process, and it is not meant to be a quick fix. However, it is a worthwhile investment in the future of the business. The CDAP can assist businesses in making the transition to a digital-first approach, which has become increasingly necessary in today’s rapidly evolving technological landscape.

The program begins by assessing a business’s current digital capabilities and identifying any gaps that exist. The advisors will then collaborate with the business to create a personalized roadmap that outlines specific objectives and the steps required to achieve them. The roadmap may include upgrading hardware or software, internal process adjustments, developing a digital marketing strategy, or implementing an e-commerce platform, among other things.

Throughout the program, advisors provide ongoing support to ensure that the business is making progress and that any obstacles are addressed promptly. They also work with businesses to establish performance metrics that can be used to track progress and measure success.

Participating in the DAP program can benefit businesses in a variety of ways. For starters, it can help businesses increase their efficiency by streamlining processes and reducing the time spent on manual tasks. The program can also help businesses improve their customer experience by providing a more seamless and personalized digital experience. Finally, it can help businesses expand their reach by opening up new channels for sales and marketing.

Digital Adoption Plans are a key to success

One of the program’s most significant advantages is that it can help businesses remain competitive by keeping up with the latest technological advancements. As businesses become increasingly reliant on technology, failing to keep up can result in lost business and reduced revenue.

The CDAP is a fantastic opportunity for businesses that are looking to improve their digital capabilities and create a roadmap for the future. With the government funding 90% of the program, it is an affordable and accessible option for businesses of all sizes. Additionally, access to a 0% five-year loan of up to $100,000 from the BDC can help businesses implement the changes recommended in the roadmap without straining their finances.

TLDR; The main reasons why a business owner should consider CDAP:

  • Identifies pain points in the business and develops a roadmap to address them
  • Increase efficiency, reduce costs, and increase profitability
  • Improve customer experience and build loyalty
  • Expand reach by opening up new channels for sales and marketing
  • Remain competitive by keeping up with technological advancements

In conclusion, the Digital Adoption Program is an excellent option for businesses looking to improve their digital capabilities and remain competitive in today’s rapidly evolving technological landscape. The program creates a personalized roadmap that addresses the business’s pain points and sets specific targets for the business to achieve. The program is easy and efficient for business owners, with advisors taking on most of the work, and it provides ongoing support throughout the program. The program is an investment in the future of the business, and it can help businesses increase efficiency, improve customer experience, and expand their reach.

Contact Argento CPA today if you need help with the digital adoption program or optimizing your processes.  We are experts when it comes to digital adoption, including cloud accounting setup and ongoing IT support.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.


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Trust and humility will supercharge your business

Trust and humility will supercharge your business

Trust and humility are two key ingredients that can supercharge any business. Here are some ways in which they can help:

  1. Building trust with customers: Trust is the foundation of any successful business. When customers trust you, they are more likely to do business with you, refer others to your company, and remain loyal over time. Humility plays a key role in building trust, as it involves acknowledging mistakes and taking responsibility for them. When customers see that you are willing to admit your faults, they are more likely to trust you and feel confident in doing business with you.
  2. Encouraging collaboration: Humility also encourages collaboration and teamwork within a business. When leaders are humble, they are more likely to listen to and value the opinions of their team members. This can lead to better decision-making, improved productivity, and a more positive work environment overall.
  3. Fostering innovation: Trust and humility can also foster innovation within a business. When employees feel that they can trust their leaders and colleagues, they are more likely to share their ideas and take risks. Humility also encourages leaders to admit when they don’t have all the answers and to be open to new ideas and perspectives. This can lead to more creative solutions and innovative products or services.
  4. Building a strong reputation: Finally, trust and humility can help build a strong reputation for your business. When customers, employees, and stakeholders see that you are a trustworthy and humble leader, they are more likely to respect and admire your business. This can lead to positive word-of-mouth marketing, increased brand recognition, and a more loyal customer base.

Trust and humility are essential qualities for any successful business. By cultivating these qualities in your leadership style and company culture, you can create a more positive and productive work environment, foster innovation, and build a strong reputation for your business.

How can a leader promote trust within their organization?

Promoting trust within an organization is critical to creating a positive and productive work environment. Here are some ways a leader can promote trust within their organization:

  1. Lead by example: A leader should model the behaviors they want to see in their employees. This means being honest, transparent, and consistent in their actions and decisions.
  2. Communicate clearly and openly: Effective communication is essential for building trust. A leader should be open and transparent in their communication with their employees, sharing information about the company’s goals, challenges, and successes.
  3. Encourage feedback: A leader should encourage their employees to share their thoughts, ideas, and feedback. This helps to create a culture of openness and transparency, and it also demonstrates that the leader values the input of their employees.
  4. Delegate responsibility: Trust is built when employees feel that they are trusted to make decisions and take on responsibility. A leader should delegate responsibility to their employees and give them the autonomy to make decisions within their areas of expertise.
  5. Recognize and reward good work: A leader should recognize and reward their employees for their hard work and accomplishments. This helps to build a positive and supportive work environment and demonstrates that the leader values the contributions of their employees.
  6. Address issues promptly: When issues or conflicts arise, a leader should address them promptly and directly. This helps to prevent the spread of rumors or misinformation, and it also demonstrates that the leader is committed to resolving issues in a fair and transparent manner.

Promoting trust within an organization requires a leader to be open, transparent, and consistent in their actions and communication. By fostering a culture of trust, a leader can create a positive and productive work environment that benefits everyone in the organization.

But what if the leader doesn’t know the best way?

It’s okay for a leader to not always know the best way forward. In fact, admitting that you don’t have all the answers is a sign of humility and can actually help to build trust within your organization. Here are some ways a leader can promote trust even if they don’t know the best way:

  1. Be honest: If you don’t know the best way forward, be honest with your team. Admit that you don’t have all the answers, but that you are committed to finding a solution together.
  2. Seek input: Ask your team for their input and ideas. Encourage them to share their thoughts and perspectives on the issue at hand. This can help to foster a sense of collaboration and teamwork, and it also shows that you value their input.
  3. Consult with experts: If you’re not sure what the best way forward is, consult with experts in the field. This could include colleagues, industry experts, or consultants who specialize in the area you’re grappling with.
  4. Experiment: Sometimes the best way to find the right solution is through trial and error. Encourage your team to experiment with different approaches and ideas. This can help to uncover new and innovative solutions that may not have been considered otherwise.
  5. Learn from failures: Even if an approach doesn’t work out, it’s important to learn from failures and use them as opportunities for growth and improvement. Be transparent about what went wrong and what you learned from the experience.

Ultimately, being a leader means being willing to take risks, make mistakes, and admit when you don’t have all the answers. By being honest, seeking input, and experimenting with different approaches, you can promote trust within your organization even if you don’t always know the best way forward.

Contact Argento CPA today if you need guidance on how to lead your company. 

We help business owners lead their organizations toward their goals through business coaching and leadership training.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.


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Your business can enable your ideal lifestyle

How your business should enable you to live the life you want

Your business should enable you to live your ideal lifestyle by providing you with the income, flexibility, and opportunities that allow you to achieve your personal and professional goals. Here are some ways in which your business can help you live your ideal lifestyle:

  1. Financial Freedom: Your business should provide you with the financial means to live comfortably and achieve your financial goals. This may include paying yourself a reasonable salary, offering benefits, and reinvesting profits into the business.
  2. Flexibility: Your business should allow you to work on your own terms, whether that means working from home, setting your own hours, or taking time off when needed. This allows you to balance your work and personal life, and to pursue other interests and hobbies outside of work.
  3. Purpose and Fulfillment: Your business should align with your personal values and provide you with a sense of purpose and fulfillment. This can be achieved by focusing on a mission or cause that is meaningful to you, or by creating products or services that make a positive impact on others.
  4. Growth and Learning: Your business should offer opportunities for personal and professional growth and development. This can be achieved by attending conferences, workshops, and training programs, or by hiring a coach or mentor to help you develop new skills and knowledge.
  5. Control and Autonomy: Your business should provide you with a sense of control and autonomy over your work and your life. This means being able to make decisions and take action without having to ask for permission or approval from others.

By ensuring that your business provides these elements, you can create a fulfilling and rewarding lifestyle that allows you to achieve your personal and professional goals.

Why are so many business owner’s not living their ideal lifestyle through their business?

There are several reasons why many business owners may not be living their ideal lifestyle through their business:

  1. Lack of Clarity: Some business owners may not have a clear vision of their ideal lifestyle or may not have taken the time to align their business with their personal goals and values.
  2. Focus on Growth: Many business owners prioritize growth and expansion over their personal well-being, which can lead to burnout and neglect of other important aspects of their life.
  3. Poor Time Management: Some business owners struggle with time management, which can lead to working long hours and neglecting other areas of their life.
  4. Lack of Delegation: Some business owners may have difficulty delegating tasks and responsibilities, which can lead to feeling overwhelmed and stressed.
  5. Fear of Failure: Fear of failure can prevent some business owners from taking risks and making changes that could lead to a more fulfilling and balanced lifestyle.
  6. External Pressures: External factors such as economic conditions, market competition, and customer demands can also impact a business owner’s ability to live their ideal lifestyle.

It’s important for business owners to recognize these potential barriers and take steps to overcome them in order to create a business that enables them to live their ideal lifestyle. This may involve setting clear boundaries, delegating responsibilities, prioritizing self-care, and seeking support from mentors or coaches.

How can your accountant help you achieve your ideal lifestyle?

Your accountant can help you achieve your ideal lifestyle in several ways:

  1. Financial Planning: An accountant can work with you to create a financial plan that aligns with your personal goals and helps you achieve your ideal lifestyle. This may include creating a budget, setting financial goals, and developing investment strategies.
  2. Tax Planning: An accountant can help you minimize your tax liabilities by identifying tax-saving opportunities and developing tax planning strategies.
  3. Business Planning: If you own a business, an accountant can help you develop a business plan that supports your personal goals and enables you to achieve your ideal lifestyle. This may include developing financial projections, analyzing cash flow, and creating strategies for growth and expansion.
  4. Risk Management: An accountant can help you identify and manage financial risks, such as economic downturns, market volatility, and unexpected expenses, which can impact your ability to achieve your ideal lifestyle.
  5. Outsourced Bookkeeping: By outsourcing your bookkeeping and accounting tasks to an accountant, you can free up time to focus on other areas of your life and business, which can improve your overall quality of life.

Overall, working with an accountant can help you achieve your ideal lifestyle by providing you with the financial insights and guidance you need to make informed decisions and achieve your personal and professional goals.

Contact Argento CPA today to get help achieving your ideal lifestyle. 

We help business owners achieve their goals by being their all-in-one solution that helps you with business planning, tax, and bookkeeping.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.